FAQs

If you can't find what you are looking for don't hesitate to contact us.

Yes, you will only ever have to pay a fee if we are successful in getting you money back for your mis-sold finance agreement. If we are successful, our fees will be between 18 - 36% (inclusive of VAT), depending on the amount we get back for you. Cancellation fees may apply if you wish to cancel your claim with us outside the initial 14 day cooling off period.

If you took out PCP/HP finance between 2007 and 2021 and weren't told about commissions, it's likely you are. It only takes a minute to submit your details and find out, so why not give it a go?

No documents are required initially. We can search for your finance agreements using just your basic details.

No, making a claim will not affect your credit score. This is a separate process from your credit history.

You could be owed up to £950 for your claim. You’re not limited to one claim, so if you have bought more than one car on finance you can make multiple claims.

Yes, you can contact your lender directly or refer your claim to the Financial Ombudsman Service yourself for free. The FCA is also consulting on a free Consumer Redress Scheme.